What to expect when dialing 9-1-1 from a cell phone?
Most cell phones display your phone number depending on the wireless carrier. Cell phones are not as precise as a traditional telephone and you should be prepared to give a location if you call from a cell phone.
What if I call from a cell phone and do not know my exact location?
With some wireless calls, our new mapping system will pinpoint the caller’s position.
How will the dispatcher know what agency to call for the emergency being reported?
By combining location information with questions asked for the caller, the Call-Taker determines which emergency agency, or agencies, should respond to the scene. The department or departments are then notified by the dispatcher to respond to the said emergency.
Over 95% of calls are dispatched within 90 seconds of being answered.